✈️ Booking & Quotes
1. How do I request a travel quote?
You can request a quote by filling out our Travel Quote Request Form. Be sure to include all the important details like destination, dates, number of travelers, and any preferences you have.
2. What information do I need to provide for a custom itinerary?
We recommend providing your preferred travel dates, budget, destinations, number of travelers, room preferences, and any special interests like excursions or cruise lines.
3. Are travel quotes free?
Travel quotes are free for Gold and Platinum members of the Crinnova Travel Club. Silver members pay a reduced fee, and Blue (free) members pay a standard service fee. Some or all of this fee may be applied to your final booking.
💳 Payments & Fees
4. Do you charge a service fee?
Yes, depending on your membership level and the type of travel requested. This helps cover the time and expertise needed to prepare your custom itinerary.
5. Is the service fee refundable?
The service fee is non-refundable for flight-only quotes, but for cruises, hotels, and vacation packages, it’s credited toward your final booking if you choose to proceed with us.
6. What payment methods are accepted?
We accept PayPal, major debit/credit cards, and membership-specific billing if you’re a Crinnova Travel Club subscriber.
🧳 Membership & Discounts
7. What are the benefits of joining the Crinnova Travel Club?
Members get access to exclusive deals, free or discounted travel quotes, early-bird specials on group trips, and members-only pages with private offers.
8. How do I upgrade my membership?
You can upgrade anytime on our website under the “Membership” tab. Simply select the new plan and your benefits will be updated immediately.
9. Can I get a discount on group travel?
Yes! Members receive group discounts based on their membership level. We also offer extra perks for group organizers.
🚢 Travel Services
10. Do you book cruises, flights, and hotels?
Yes! We book cruises, all-inclusive resorts, flights, hotels, vacation packages, excursions, and more.
11. Can you help with travel insurance?
Absolutely. We recommend and provide travel insurance options tailored to your trip to protect against unforeseen cancellations or delays.
12. What’s included in a travel package?
Our travel packages can include flights, accommodations, transfers, excursions, and special bonuses depending on the destination and package selected.
🌎 General Info
13. Do you work with international travelers?
Yes, we assist travelers from the U.S. and abroad. We specialize in multi-country itineraries, cruises, and international vacation packages.
14. How far in advance should I book?
Ideally, you should book 3–6 months in advance for the best availability and pricing—especially for cruises and group travel.
15. Can I make changes after booking?
Changes are possible but depend on the provider’s policy. We’ll guide you through the process and let you know if there are any penalties.
📞 Support & Policies
16. How do I contact customer support?
You can email us at CrinnovaLLC@gmail.com, call/text us, or message us through our website chat during business hours.
17. What is your cancellation policy?
Cancellation policies vary depending on the supplier (airline, cruise line, hotel). We’ll provide this info before booking. Travel insurance is strongly recommended.
18. Do you offer refunds?
Refunds depend on the terms of the booking. Our service fee is typically non-refundable unless otherwise stated.
🧾 Tech & Tools
19. How do I use the travel quote form?
Visit the Travel Quote page, fill out the required information, submit your service fee (if applicable), and we’ll get started on your custom itinerary within 1–3 business days.
20. How do I track my bookings or membership info?
Once you join the Crinnova Travel Club, you’ll get access to a member dashboard where you can view your membership status, quote history, and exclusive deals.